Stamford International

Services provided

AIQ recommended the MessageBird Omni-channel chat solution to help turn their website, Facebook account and Line account into automated sales platforms that could drive leads and prequalify HOT leads that the sales team could immediately reply to.  

Here is what we did: 

• MessageBird Omnichannel Widget on the home page website
• Direct connection to social chat channels: Line, Facebook Messenger
• Development of Chat bot scripts tech provided FAQ, ability to request information about Undergraduate, Post Graduate, English and Thai Programs. 
• Capture all customer data and ticket information to be routed directly to your sales team so they can close the deal right away.
• Push all data into Salesforce so the sales team can track the leads from lead to opportunity to new customer.